Shipping policy

For Royal Kapra, your shipping policy should emphasize reliability and speed, as men's suiting customers—especially those buying for events or gifts—value timely delivery.

Here is a professional Shipping Policy tailored for your new brand:

Shipping Policy - Royal Kapra

At Royal Kapra, we strive to deliver our premium men’s suiting to your doorstep as quickly and safely as possible. We partner with the most reliable courier services in Pakistan to ensure your "Royal" experience starts from the moment you place your order.

1. Order Processing Time

  • Unstitched Fabric: Orders are typically processed and dispatched within 24 to 48 hours.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

2. Delivery Timelines

Once dispatched, the estimated delivery time is:

  • Faisalabad: 1–2 working days.

  • Major Cities (Lahore, Karachi, Islamabad, etc.): 2–4 working days.

  • Other Cities & Remote Areas: 4–7 working days.

3. Shipping Charges

  • Standard Shipping: A flat shipping fee of Rs. [Insert Amount, e.g., 200] applies to all orders across Pakistan.

  • Free Shipping: We offer FREE delivery on all orders above Rs. [Insert Amount, e.g., 5,000].

4. Cash on Delivery (COD)

For your convenience, we offer Cash on Delivery services nationwide. Please ensure the exact amount is ready at the time of delivery to avoid any delays.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS and Email. You can use this number on our courier partner's website to track your parcel's journey in real-time.

6. Delivery Attempts

Our courier partners will make at least two attempts to deliver your parcel. If the delivery is unsuccessful after these attempts, the parcel will be returned to our warehouse. In such cases, the customer will be responsible for additional shipping charges for re-delivery.

7. Inspection Upon Receipt

While we ensure premium packaging, please do not accept any parcel that appears to be tampered with or damaged. If you receive a damaged package, please report it to our customer support immediately.

8. Contact Us

If you have any questions regarding your shipment, feel free to reach out:

  • WhatsApp: 0313 8777713

  • Email: royalkapra@gmail.com